Itam Now Corp. (the Company, we, our, or us) is a computer systems design and computer integrated systems design firm operating in Milton, Ontario, Canada. The Company is responsible for the website located at www.itamnow.buzz (the Website) and for the services described on the Website. The Website and the services presented on it are developed and operated by the developer team under the name ITAMNow. This Privacy Policy explains how the Company collects, uses, stores, discloses, and protects personal information when you visit the Website, contact us, or use any of our services.
We are committed to protecting your privacy and to handling personal information in a manner that is fair, lawful, and transparent. This policy applies to all personal information that we process, whether you are a visitor to the Website, a prospective client, a current client, a representative of a client organization, or a supplier. By accessing the Website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you should not use the Website or provide us with your personal information.
Company: Itam Now Corp.
Registered address: 52 Bardoe Cres, Milton, ON L9T 0R7, Canada
Contact email: request@itamnow.buzz
Contact phone: +18149926454
This Privacy Policy describes our practices with respect to personal information collected through the Website and in connection with our business operations. It covers information collected online when you browse the Website, complete the contact form, or communicate with us by email, telephone, or other electronic means. It also covers information that you provide to us during the course of a client engagement, including project details, technical specifications, and operational data shared so that we can design, integrate, and operate computer systems on your behalf.
This policy does not apply to information that is not personal information under applicable law, including aggregated or de-identified data from which individuals cannot reasonably be identified. Where we process personal information as a service provider acting on behalf of a client, that client remains the data controller for that information, and our processing is governed by our agreement with that client and by this policy to the extent applicable.
Please note that the Website may contain links to third party websites that are not operated by us. This Privacy Policy does not govern the practices of those third party websites, and we encourage you to review the privacy policies of any website you visit through a link from ours.
We collect personal information that you choose to provide to us directly. The categories of information we collect depend on how you interact with us. When you use the contact form on the Website, we collect your name, your email address, a subject line, and the contents of the message you send. This information is used to respond to your enquiry and to determine whether we can assist you with your project.
When you contact us by telephone, we may collect your name, telephone number, and details about your enquiry. When you email us, we collect your email address, the content of your message, and any information you choose to include in your message or attachments. When you engage us to provide services, we may collect additional business information such as your job title, your company name, your business address, billing information, and technical information about your systems that is necessary to perform the work.
We also collect information that you provide in the course of our professional relationship, including project requirements, system access details, documentation, and feedback. We do not intentionally collect sensitive categories of personal information, such as information about health, religious beliefs, or political opinions, unless you provide such information voluntarily and it is necessary for the services you have requested.
When you visit the Website, our servers automatically collect certain technical information. This may include your internet protocol (IP) address, the type of browser you use, the operating system of your device, the date and time of your visit, the pages you view, the length of time you spend on each page, the referring website from which you arrived, and the actions you take while on the Website.
This automatic information is collected through standard technologies such as server logs and web beacons. We use this information for legitimate business purposes, including to maintain the security and integrity of the Website, to diagnose and fix technical issues, to understand how visitors use the Website, and to improve the content, layout, and performance of our pages.
Automatic information is generally maintained in an aggregated or statistical form that does not identify a particular individual. Where this information is linked to an individual, we treat it as personal information and handle it in accordance with this Privacy Policy. Because most automatic information does not reveal your identity, we use it primarily to understand general patterns of visitor behavior rather than to track specific individuals.
We use personal information for the purposes described at the time we collect it and for purposes that are compatible with those original purposes. The primary purposes for which we use personal information are to respond to enquiries, to provide and manage the services you request, to communicate with you about your project, and to manage our client and supplier relationships.
Specifically, we use personal information to: respond to messages submitted through the contact form; schedule and conduct discovery meetings; prepare proposals and quotations; deliver computer systems design, integration, automation, data infrastructure, security, and managed operations services; invoice clients and process payments; provide technical support and incident response; send service updates and maintenance notices; comply with our legal and regulatory obligations; and protect the security of our systems, our clients, and the public.
We may also use personal information to send you information about our services that we believe may be of interest to you, where permitted by law and where you have not objected to such communications. You may ask us to stop sending such communications at any time by contacting us at the address or email set out in the Contact Us section of this policy.
Depending on the context and the applicable law, we rely on several legal bases to process personal information. When you initiate contact with us or enter into a contract with us, we process personal information as necessary to take steps at your request prior to entering into a contract and to perform our obligations under that contract.
We also process personal information where we have a legitimate interest in doing so, provided that your rights and interests do not override our interests. Examples of legitimate interests include operating and securing our Website, maintaining business records, preventing fraud, managing our client relationships, and improving the quality of our services. Where we rely on legitimate interests, we balance those interests against your privacy rights and apply safeguards where appropriate.
In some cases, we process personal information to comply with a legal obligation, such as tax reporting, record keeping requirements, or a lawful request from a regulator or court. Where required by applicable law, we will obtain your consent before processing personal information and will give you the opportunity to withdraw that consent at any time. Where we process personal information in connection with services we provide to a client organization, that client is responsible for establishing the legal basis for the processing, and we act on their instructions.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The retention period for any particular category of information depends on the nature of the information and the purpose for which it is used.
Enquiry records, including messages submitted through the contact form, are generally retained for a period of twenty-four months from the date of the enquiry, after which they are deleted or anonymized unless the enquiry leads to an active business relationship. Records relating to an active client engagement are retained for the duration of the engagement and for a reasonable period afterward to support warranty obligations, invoicing, and legal compliance.
Backups and system logs may be retained for shorter or longer periods depending on technical requirements and our security policies. When personal information is no longer required, we delete it, destroy it, or render it anonymous so that it can no longer be used to identify an individual. We review our retention practices periodically and update them as our operations and obligations change.
We take the security of personal information seriously and have implemented administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards are appropriate to the sensitivity of the information and the risks presented by our processing activities.
Our safeguards include access controls that restrict personal information to personnel who need it to perform their duties, secure transmission of data over encrypted channels, logical and physical security measures for our systems and facilities, regular security reviews of our infrastructure, and training for our staff on privacy and security responsibilities. Where we engage third party service providers, we assess their security practices and require contractual commitments to protect the information they handle on our behalf.
No method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. In the event of a data breach that creates a real risk of significant harm to individuals, we will notify affected individuals and the relevant supervisory authority as required by applicable law, and we will take reasonable steps to mitigate the impact of the incident.
Depending on where you are located, you may have certain rights with respect to your personal information. These rights may include the right to access the personal information we hold about you, the right to request that we correct inaccurate or incomplete information, and the right to request that we delete personal information in certain circumstances.
You may also have the right to restrict or object to certain processing activities, the right to data portability, and the right to withdraw any consent you have given at any time. In some jurisdictions, you have the right to lodge a complaint with a privacy regulator, such as the Office of the Privacy Commissioner of Canada, if you believe that your privacy rights have been violated.
If you wish to exercise any of these rights, please contact us using the details in the Contact Us section of this policy. We will respond to verifiable requests within the time frame required by applicable law. To protect your privacy, we may need to verify your identity before acting on your request. We will not discriminate against you for exercising your rights, and we will not charge a fee for a reasonable request, although we may charge a fee for requests that are manifestly unfounded, excessive, or repetitive.
Our Website and services are intended for use by businesses and other organizations, and they are not directed to children. We do not knowingly collect personal information from children under the age of thirteen, and we do not knowingly market our services to children. If you are under the age of thirteen, please do not provide any personal information to us and do not use the Website.
If we become aware that we have collected personal information from a child under the age of thirteen without verifiable parental consent, we will take reasonable steps to delete that information as soon as practicable. If you believe that a child has provided us with personal information, please contact us using the details in the Contact Us section of this policy so that we can take appropriate action.
Where applicable laws set a higher age threshold for consent to online processing, we will apply that higher threshold. Because our services are delivered in a business context, parents and guardians should be aware that any personal information about children that is processed through a client engagement is subject to the agreements in place between the client and the Company, and we act on the instructions of the responsible organization.
Itam Now Corp. is headquartered in Milton, Ontario, Canada. Personal information that we collect may be stored and processed in Canada and in other countries where our service providers maintain facilities. This means that your personal information may be subject to the laws of jurisdictions other than the jurisdiction in which you reside.
When we transfer personal information across borders, we take reasonable steps to ensure that the information receives a level of protection that is comparable to the protections required by applicable privacy laws. This may include relying on contractual safeguards, adequacy decisions, or other mechanisms recognized by the relevant regulatory authorities.
By providing personal information to us, you acknowledge that your information may be transferred to and processed in jurisdictions outside of your own, and you understand that the privacy laws of those jurisdictions may differ from the laws of your home jurisdiction. If you have questions about the safeguards we apply to international transfers, please contact us using the details in the Contact Us section of this policy.
Our Website and our services may reference or link to third party websites, applications, and services that are not operated by the Company. This Privacy Policy does not apply to those third party offerings, and we are not responsible for the privacy practices or the content of any third party website or service.
We may use third party services to support the operation of the Website, such as hosting providers, analytics services, and communications tools. These providers process limited personal information on our behalf and are bound by contracts that require them to protect the information and use it only for the purposes we specify. We encourage you to review the privacy policies of any third party services you choose to use.
When you click a link to a third party website, you leave our Website and are subject to the terms and policies of that third party. We recommend that you read the privacy policy and terms of use of any website you visit. The inclusion of a link on our Website does not imply endorsement of the linked website or its privacy practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable legal requirements. When we make material changes, we will revise the effective date at the top of this policy and, where appropriate, we will notify you by posting a notice on the Website.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use, and protect personal information. Your continued use of the Website or your continued engagement with our services after changes to this policy become effective constitutes your acceptance of the revised policy.
If we intend to use your personal information in a manner that is materially different from the purposes described in the version of this policy that was in effect when the information was collected, we will provide you with notice and obtain your consent where required by applicable law before using the information for those new purposes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us. We welcome the opportunity to address any questions you have and to resolve any concerns you may raise.
You can reach us by email at request@itamnow.buzz, by telephone at +18149926454, or by mail at the address set out below. When you contact us, please describe your question or request in enough detail that we can respond accurately and promptly.
Itam Now Corp.
52 Bardoe Cres
Milton, ON L9T 0R7
Canada
Email: request@itamnow.buzz
Phone: +18149926454
We aim to acknowledge privacy related enquiries within two business days and to resolve them as quickly as possible. If you are not satisfied with our response, you may have the right to complain to the supervisory authority responsible for privacy protection in your jurisdiction.